Data Deletion Request

REP LAB (operated by 2626915 Ontario Inc., o/a Agent Consulting) respects your right to have your personal information deleted. This page explains how to request deletion of your data, including any data obtained through a connected Meta (Facebook/Instagram) account.

How to request deletion

Email support@myreplab.co with the subject line Data Deletion Request and include:

• The email address associated with your REP LAB account, and
• A short description of what you would like deleted (your whole account, or specific data).

We will verify your identity, action the request within 30 days, and confirm by email. We may retain limited information where required to comply with legal obligations or resolve disputes, after which it is deleted or de-identified.

Deleting data obtained through Meta

If you connected a Meta advertising account to REP LAB and want the data we obtained through Meta deleted:

• Remove REP LAB’s access from your Facebook settings under Settings & Privacy → Settings → Business Integrations (or remove the connected asset in your Business Manager), and
• Email support@myreplab.co to confirm the request. Upon receipt, we will delete the lead and campaign data we obtained through your connected Meta account.

Note for agents

If you are a REP LAB customer, deleting your account removes the data we hold for you. If an individual has asked you to delete their information from your pipeline, you can delete that lead within the app, or contact us for assistance.

Contact

support@myreplab.co
2626915 Ontario Inc. (o/a Agent Consulting), Ontario, Canada.